Frequently Asked Questions

Q - Will my fabric be sent in a continuous length if I order multiples?

A - All orders will be cut as a continuous length unless otherwise specified - if you are ordering 1 unit of a quilting cotton fabric, you will be sent a fat quarter

Q - What sizes are the fabrics?

A - Quilting or Craft Cotton

1 Fat Quarter measures 50cm by 55cm (unless otherwise stated)

2 Fat Quarters measure 50cm by 110cm

3 Fat Quarters measure 75cm by 110cm

4 Fat Quarters measure 100cm by 110cm

Plain/solid colour fabrics are sold by the 1/2 metre unless they form part of a fat quarter bundle box

 

A - Soft Furnishing Fabric

All soft furnishing fabric is sold in metre increments and measures approximately 137cm in width (including selvedge)

 

Q - Can I return my order if I am not happy with it?

A - We hope all orders are received in a great condition and bring a smile to our customers faces when they open it. We fully comply with distance selling regulations and offer a comprehensive returns policy - please click here for the full details.

 

Q - Should I pre-wash my fabric?

A -  Yes, we would always recommend you pre-wash your fabrics on a cool wash before using them as some fabrics may shrink and some may not be colourfast. Please remember to always wash dark colours separately.

 

Q - Do your prices include VAT?

A - We are not VAT registered so no there is no VAT charged in our prices.

 

Q - When will I get my order?

A - We make every effort to get your order on its way to you within 48 hours of receipt. We use Royal Mail and Evri courier services for most deliveries, and they should arrive with you within 5 working days depending on service purchased (maybe longer during peak times).   

 

Q - Can the fabric be used for childrens' sleepwear?

A - Please be aware that unless otherwise stated on the individual product page the fabrics on our website are not suitable for childrens' sleepwear.  

Q  -  What is your sustainability policy

A  -  We are committed to recycling and reusing, and cutting down on any waste where we can.

We re-use all clean packaging from our business and personal deliveries, and use postal bags made from recycled plastic for your orders.

Smaller fabric orders are sent packaged in 160gsm craft card which is great for templates or EPP.

We recycle any plastic packaging we cannot use, and even use plastic milk bottle tops and coffee jars in some of our kits to avoid unnecessary plastic and glass going to landfill.

We only use plain Kraft cardboard for our bundle boxes and kits as white cardboard is either bleached or coloured using ink.